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Legal & Privacy

Who is the site owner?

West Be Well, an alliance between the HSE, Tusla and Mindspace Mayo, owns and runs this website. We fully respect the privacy of individuals using this site and we comply with the requirements of the General Data Protection Regulations (GDPR).

What data is being collected?

We need to gather and use certain information about you or your service in order to run this website. This includes:

  • Information on mental health and suicide prevention news and events
    that is submitted to us and which we may then promote on this site.
  • Details of mental health and suicide prevention supports and services that are listed on the directory section of this site
  • Resource materials on mental health and suicide prevention supports that are uploaded onto the resources section of this site
  • Emails sent to the site
  • Cookies

Cookies on the website

Computer cookies are small pieces of data that are sent to your device so that our site can run faster on your browser. They can also track and remember your online activity on this site, for example, the pages that you visited and how long you spent on those pages. It can log the part of the world visitors are from based on their IP address.

Social media

Some information is published on our social media accounts, for example, FaceBook, Twitter and Instagram. For example, we circulate information on events, supports, services and resources through social media.

Why is this data being collected?

  • To provide users with details of news, events, resources and support services available in the region
  • To be able to communicate with a visitor to the site who sends in a query
  • To analyse visitor traffic and usage of our website so that we can continue to improve it

Only data that is necessary for the operation and improvement of the site is collected.

What third parties will have access to the information?

Only those who are involved in the management of www.westbewell.ie will have access to your personal data collected by the website.

Personal data

What is personal data?

Personal data is any information that relates to an identified or identifiable person.

Personal data may, from time to time, be submitted to us, for example, through an email or an online form. It may also be included in content such as events or in the services directory.

What rights do individuals have regarding their personal data?

Users have the right to ask us what personal data is being collected and processed belonging to them and the basis for its collection. Individuals can request that changes be made to any incorrect data or they can request that it be deleted.

Where to contact regarding your personal data or content-related queries?

Email: [email protected]

How long will be hold your personal data?

We will only retain your personal data for as long as is necessary to fulfil the purpose for which it is collected.

News and events will be deleted no longer than one month after they have been run.

Information on supports and services will be held in the relevant section of the site for as long as they are available.

Resource materials will be held in the relevant section of the site for as long as they remain current.

Emails to the site will be held for as long as is necessary to handle the query and no longer than six months.

Effective date of the policy: September 2021.

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